Education & EdTech
One record per student, from first enquiry to alumni.
Education institutions typically run recruitment, admissions and student support on separate systems, so nobody sees the full journey. We model the lifecycle end to end and automate the nurture and support that drives conversion and retention.
What we see
The patterns that show up in nearly every education & edtech engagement.
- Lifecycle covered
- Enquiry → alumni
- Key metric
- Enquiry-to-enrolment
- Enquiry, applicant and student records duplicated across systems
- Admissions review tracked in spreadsheets with no audit trail
- Manual, untargeted communication at every stage
- No early-warning signal for at-risk students
Our approach
What we build
Recruitment & enquiry management
Multi-channel enquiry capture, source attribution, nurture journeys and conversion reporting by programme and cohort.
Admissions workflow
Application stages, document collection, reviewer assignment, scoring and decision approvals with a complete audit trail.
Student portal
Experience Cloud self-service for applications, documents, support cases and status tracking.
Engagement & retention
Engagement scoring, at-risk alerts and structured intervention workflows for student success teams.
Clouds & capabilities
- Sales Cloud
- Service Cloud
- Experience Cloud
- Flow
- Integration
Services most used here
Start here
Working in education & edtech? Let us look at your org.
A short assessment tells you what is working, what is at risk, and what the highest-value next change is — before you commit to a build.
24/7 support — response within one business hour